Work From Home Contact Center Representative

Jefferson Health Plans Programming New Jersey, US Full-Time $48,330 - $48,330 USD Posted Jul 30 Auto-Imported
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Description

Job Details Central Scheduling Representative Full Time Monday - Friday Hours will fall between the hours of 8am and 5pm.
Job Description Handles access related requests for patients and families utilizing an automated call distribution software and protocols to efficiently and accurately schedule appointments, triage general inquiries and direct callers to the appropriate healthcare needs. Supports our commitment to service excellence with a focus on first call resolution, registration accurac…